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Refunds

To be eligible to receive a refund, students must officially drop a credit class before the deadline.

To view your tuition refund and withdraw deadlines, visit My Tuition Refund and Withdraw Deadlines.

For more information on refund policies and dates, visit Refund Dates Deadlines.

Refund Methods for Credit Students

Paid by credit card – Balances paid by credit card through myHCC or directly to the cashier's office are refunded back to the card originally charged. This could change depending on if you received financial aid.

Paid by NelNet payment plan, cash or check – The college has partnered with BankMobile Disbursements, a technology solution powered by BMTX, Inc, to provide electronic refund services to students. Visit BankMobile for more information.

Financial aid recipient – The college has partnered with BankMobile Disbursements, a technology solution powered by BMTX, Inc, to provide electronic refund services to students. Visit BankMobile for more information. We recommend consulting the Financial Aid Office regarding any rules and regulations that may impact your award prior to dropping any classes. This is important as it may affect your financial aid package and cause you to owe money back to the college.

For assistance on selecting your refund preference with BankMobile, view this information. For more information on this refund service, please visit www.refundselection.com or email HCCRefund@howardcc.edu

Refund Methods for Non-Credit Students

Paid by credit card – Balances paid by credit card through myHCC or directly to the cashier's office are refunded back to the card originally charged.

Paid by cash or check - The college will issue a paper check to the student, which will be mailed to the address on file.

Financial aid recipient - If payment was made prior to receiving financial aid, you will be refunded based on your payment method as described above.

Please note, HCC will issue refunds within 14 days after a credit is posted to your student account. If you have any outstanding debt to the college, your refund(s) might be automatically applied to the payment of the debt.

Credit Balance

HCC allows students to use a credit balance on their account to apply towards a future term. Please contact the cashier’s office for further details.

BankMobile FAQs

What kind of money might I receive?

The most common type of money we disburse to students are funds left over from financial aid awards, loans or grants after tuition has been paid. Students receiving these funds have usually requested this additional support to help with books and living expenses. Other types of money may include reimbursement for tuition overpayment or a dropped class.
Why am I getting a Personal Code?

You will use your Personal Code to make your refund selection at www.RefundSelection.com.
How will I get a Personal Code?
There are multiple ways you can get a code:
- MAIL: Look out for the green envelope. Your code will be sent to the address you have on file with HCC.
- EMAIL: BankMobile will send you an email with your code.
- ON DEMAND: Visit www.RefundSelection.com and click on the Need A Code? link.
You may use any personal code assigned to you to make your refund preference selection.
Can I change my refund preference for receiving money?

Yes. Just log in to www.RefundSelection.com and select “refund preferences” from the “Refund” menu option. Once on the page, simply make your new selection and click the “Update Preference” button to complete the process. Be aware that your new selection will only affect future money you receive.

Please note, there may be circumstances where your ability to change your refund preference may be restricted. For example, if BankMobile becomes aware of potential ID theft or compromised account.
How will I know when my money has been sent?

BankMobile will send you an email to the address you entered during setup or you can view the status of your refund online at www.RefundSelection.com.
What is the BankMobile Vibe Checking Account?

The BankMobile Vibe Checking Account is a digital-only, FDIC insured checking account with access to 55,000 fee-free Allpoint® ATMs (ATM availability varies by location), money management tools and a one-of-a-kind recognition program. You can continue to use this account when you are no longer a student and BankMobile also offers an interest-bearing savings account.
Does the BankMobile Vibe Checking Account have a monthly service fee?

Please refer to www.RefundSelection.com for more information.
What are my refund options?

Deposit to an Existing Account - Money is transferred to another account the same business day BankMobile receives funds from HCC. Typically, it takes 1-2 business days for the receiving bank to credit the money to your account. This can be a Checking or Savings account

Deposit to a BankMobile Checking Account - If you open an account (upon identity verification), money is deposited the same business day BankMobile receives funds from HCC. Please refer to Terms and Conditions, Funds Availability.
Can I receive a paper check? What happens if I don’t select a refund preference?

“Paper check” is not an preference option offered by BankMobile. BankMobile will mail a check to students who do not have preference defined after 21 days from when BankMobile receives the refund from HCC. The check is mailed to the address on file with BankMobile.
Is BankMobile real/legit? I received an email regarding a refund and/or setting up preference.

Yes, the college has partnered with BankMobile Disbursements, a technology solution powered by BMTX, Inc, to provide electronic refund services to students.
What if I have additional questions?

Get easy answers anytime by using BankMobile’s online FAQ database

Visit www.RefundSelection.com

Call BankMobile Customer Care: 1-877-327-9515

Email HCCRefund@howardcc.edu

Twitter @askbmd

Facebook @bankmobiledisbursementsfaqs

View our institution's contract with BankMobile.